![](https://cdn.phenompeople.com/CareerConnectResources/OAPOAPUS/images/JobSearchHeaders-Phenom1-1705699092030.jpg)
Installer Service Specialist
Compensation Pay Range:
$15.00 - $21.00The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers’ new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Above average communication skills.
Desired:
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
Share job link
Get notified for similar jobs
Failure!
![loading](https://cdn.phenompeople.com/CareerConnectResources/OAPOAPUS/en_us/desktop/assets/images/loader.gif)
Get tailored job recommendations based on your interests.
![loading](https://cdn.phenompeople.com/CareerConnectResources/OAPOAPUS/en_us/desktop/assets/images/loader.gif)
Profile recommendations
Similar Jobs
-
Store Manager in Training
Store 01509 Chanhassen MN Category Stores Job Id R95047 Job Type Full time Remote Not Remote Posted Date 12/13/2024
Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision. Support store manage...
-
Store Manager in Training
Store 01767 Inver Grove Heights MN Category Stores Job Id R90270 Job Type Full time Remote Not Remote Posted Date 12/10/2024
Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision. Support store manage...
-
Store Manager in Training
Store 03298 Spring Lake Park MN Category Stores Job Id R82731 Job Type Full time Remote Not Remote Posted Date 12/10/2024
Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision. Support store manage...
-
Store Manager in Training
Store 02150 River Falls WI Category Stores Job Id R93164 Job Type Full time Remote Not Remote Posted Date 12/10/2024
Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision. Support store manage...
-
Store Manager in Training
Store 03260 Hudson WI Category Stores Job Id R98343 Job Type Full time Remote Not Remote Posted Date 01/04/2025
Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision. Support store manage...
-
Store Manager in Training
Store 02325 Stevens Point WI Category Stores Job Id R100969 Job Type Full time Remote Not Remote Posted Date 01/27/2025
Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision. Support store manage...
-
Store Manager in Training
Store 03845 Weston WI Category Stores Job Id R100970 Job Type Full time Remote Not Remote Posted Date 01/27/2025
Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision. Support store manage...
-
Store Manager in Training
Store 03841 Madison WI Category Stores Job Id R89838 Job Type Full time Remote Not Remote Posted Date 12/10/2024
Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision. Support store manage...
-
Store Manager in Training
Store 04999 Rochester MN Category Stores Job Id R65421 Job Type Full time Remote Not Remote Posted Date 12/10/2024
Responsible for supervising work performed by all team members assigned to store/HUB store. Communicate all information contained in Team Weekly and monthly store managers’ meetings to all team member...
Jobseekers Also Viewed